The Isolation of Correctional Officers

By Dr. Olivia Johnson

The isolation of a job in corrections can leave many feeling out of sight and out of mind. And being out of sight and out of mind tends to allow certain things to go unaddressed. A general consensus I have noticed when talking with CO’s has been that they believe no one cares about their wellbeing and that workplace bullying and bad behavior is at an all time high. Just listening to these stories is enough to make you cry, but I have to ask: What is wrong with us that we have become so cold as to not care about a fellow officer? When did backstabbing, gossip, and all around bad behavior in the workplace become acceptable? Of course perception and reality may be two different things, but if so many CO’s are feeling this way, doesn’t that say something? If it doesn’t, it should.

Anyone accepting a position in corrections understands the threat of the criminal element, the idea that they could be injured or even killed by an inmate. That is reality. And no matter how sad this reality, what is often difficult for many CO’s to understand is how a co-worker, supervisor, or administrator could deliberately and sometimes, even with malice attack them verbally or mess with them just because they can. Sadly, many of these problematic individuals are able to continue this bad behavior without being addressed, disciplined, or terminated.  Call them what you want, but I call these individuals ‘workplace bullies.’

According to the Workplace Bullying Institute (WBI, 2014) bullying by is “threatening, humiliating, or intimidating … work interference – sabotage which prevents work from getting done, or verbal abuse (p. 1). Even sadder than having to address workplace bullying, are the statistics WBI revealed. Twenty-seven percent of survey respondents indicated being victims of workplace bullying, either in the past or currently. Another 72 percent stated that they were aware of workplace bullying and sadly, bosses accounted for the highest number of workplace bullying incidents. Another 72 percent of “… employers deny, discount, encourage, rationalize, and defend it” (para. 2). A 2010 survey revealed some 13.7 million Americans said were currently being bullied at work, with the number around three times this for those bullied in the past (Riggio, 2011, as cited in Psychology Today). These numbers are alarming. If so many are victims and so many are aware of workplace bullying, what can be done to stop the bully and the bullying behavior before if affects workers, the organization, and the morale? 

Life of a Corrections Officer in Recovery

By Safe Call Now Peer Advocate Tammy Norton

The public watches many new TV episodes these days of “Orange is the New Black” or “Prison Break” and they wonder, what is it really like to work in a prison setting? Sean prompted me to write a piece for the blog and intimidated I was, not because I didn’t have plenty to say, I have worked in prison settings for the past 21 years-I just didn’t know how to say it.

When you hire on as that new Correctional Officer you never know until you walk through those gates that lock you in-and THEM out-how you are going to feel about this new career choice you have made. I have seen many new recruits turn around and head straight back out the gate once they heard the sounds of the locking mechanisms that are prevalent in my work environment-slam shut. T.V. can’t describe that feeling you get when you are outnumbered 200 to 1 and all you carry is a set of keys, a radio, and if you are lucky, a small canister of pepper spray.

In our profession, we manage the worst personalities that society has deemed unacceptable to maintain in a free environment and we place them all together. We are expected to act in a professional and non-judgmental demeanor to deal with individuals who have committed atrocities against children, other law enforcement officers or members of their communities and maintain safe and secure yet humane environments for them to reside-protecting them and us from each other when necessary.

Politics... Are They Killing Our #1stresponders???

By Safe Call Now President & Founder Sean Riley

Wow…  Look at what’s going on.  I say this all of the time and I will continue to say this and those that work for us and work with us witness unfortunately everyday…  Politics, administrators and the government kill (literally) our first responders!!! Before I go further let me say that in order for my life to get better I had to look within and change myself before I could change anything else in this world!!! 

As I sit back and watch what’s happing to and within this great country it reminds me of my behavior when I was in addiction.  No mistaking it because I lived it, I demonstrated it and it almost killed me and others.  Makes one think doesn’t it?  Let me give you some examples.  The addict in active addiction will try and blame others, call others horrible names, make up things that are not true, throw tantrums, resort to bullying, minimizing their actions, demonstrate and protest just how wrong others are and they will go to great lengths just to prove it and many other bizarre roles which they would have never taken on except to avoid what’s really wrong…  Themselves.

As many of you have witnessed through the mainstream and social media there are many reports and posts that demonstrate the above mentioned behavior, I think we can all agree on that.  When is it alright that those that demand free and open speech and exercise it and when others do and it’s in opposition to their beliefs it is then suppressed, bullied, ridiculed and met with physical violence.  You know who does this, those in active addiction.  Is it fair for me to call everyone in America an addict, probably not, is it fair for me to say the behaviors I’ve seen (on both sides) are addict behavior???  You bet your a$$ it is.  

Bullying in Corrections...

By Dr. Olivia Johnson - Blue Wall Institute

The isolation of a job in corrections can leave many feeling out of sight and out of mind. And being out of sight and out of mind tends to allow certain things to go unaddressed. A general consensus I have noticed when talking with CO’s has been that they believe no one cares about their wellbeing and that workplace bullying and bad behavior is at an all time high. Just listening to these stories is enough to make you cry, but I have to ask: What is wrong with us that we have become so cold as to not care about a fellow officer? When did backstabbing, gossip, and all around bad behavior in the workplace become acceptable? Of course perception and reality may be two different things, but if so many CO’s are feeling this way, doesn’t that say something? If it doesn’t, it should.

Anyone accepting a position in corrections understands the threat of the criminal element, the idea that they could be injured or even killed by an inmate. That is reality. And no matter how sad this reality, what is often difficult for many CO’s to understand is how a co-worker, supervisor, or administrator could deliberately and sometimes, even with malice attack them verbally or mess with them just because they can. Sadly, many of these problematic individuals are able to continue this bad behavior without being addressed, disciplined, or terminated.  Call them what you want, but I call these individuals ‘workplace bullies.’

According to the Workplace Bullying Institute (WBI, 2014) bullying by is “threatening, humiliating, or intimidating … work interference – sabotage which prevents work from getting done, or verbal abuse (p. 1). Even sadder than having to address workplace bullying, are the statistics WBI revealed. Twenty-seven percent of survey respondents indicated being victims of workplace bullying, either in the past or currently. Another 72 percent stated that they were aware of workplace bullying and sadly, bosses accounted for the highest number of workplace bullying incidents. Another 72 percent of “… employers deny, discount, encourage, rationalize, and defend it” (para. 2). A 2010 survey revealed some 13.7 million Americans said were currently being bullied at work, with the number around three times this for those bullied in the past (Riggio, 2011, as cited in Psychology Today). These numbers are alarming. If so many are victims and so many are aware of workplace bullying, what can be done to stop the bully and the bullying behavior before if affects workers, the organization, and the morale? 

The Life of a Corrections Officer...

By Safe Call Now® Peer Advocate Captain Tammy Norton

The public watches many new TV episodes these days of “Orange is the New Black” or “Prison Break” and they wonder, what is it really like to work in a prison setting? Sean prompted me to write a piece for the blog and intimidated I was, not because I didn’t have plenty to say, I have worked in prison settings for the past 21 years-I just didn’t know how to say it.

When you hire on as that new Correctional Officer you never know until you walk through those gates that lock you in-and THEM out-how you are going to feel about this new career choice you have made. I have seen many new recruits turn around and head straight back out the gate once they heard the sounds of the locking mechanisms that are prevalent in my work environment-slam shut. T.V. can’t describe that feeling you get when you are outnumbered 200 to 1 and all you carry is a set of keys, a radio, and if you are lucky, a small canister of pepper spray.

 In our profession, we manage the worst personalities that society has deemed unacceptable to maintain in a free environment and we place them all together. We are expected to act in a professional and non-judgmental demeanor to deal with individuals who have committed atrocities against children, other law enforcement officers or members of their communities and maintain safe and secure yet humane environments for them to reside-protecting them and us from each other when necessary.

The stresses of this environment are numerous from shift work, threats of violence from the offender population to either you or another offender, demands and manipulations of the prison culture or everyday difficulties of working with a negative environment or co-worker. Correctional officers also suffer poor public image, lack of relief to access vacation leave time, lack of natural lighting due to ancient construction of most systems and the physicality and nature of the job. Officers are expected to carry equipment, walk and stand on concrete floors or go down on these same floors when necessary to stop an altercation or in defense which can lead to chronic neck/back and knee problems for the individuals, so the normal 9-5 work day does not apply in this profession.

What's Your Plan for an Officer in Crisis???

By Sgt. Mark St. Hilaire

As a professional reading this article no matter who you are and at what rank you are in your agency, ask yourself: What is our plan to assist a brother or sister in crisis?

Your agency doesn’t have one? It is now time for you to have that courageous conversation with your union leaders along with your agency leaders to develop the plan.  There are many precious lives at stake.

Here are the important points I need to share with everyone, especially first responder agency leaders and their union leaders: 

YOU NEED TO HAVE A PLAN TO INTERVENE IF THIS HAPPENS TO A FIRST RESPONDER, ESPECIALLY ONE OF YOURS.  

Everyone needs to understand the plan and Pre-incident training is the key for a successful response. Practice and more practice especially for the: What if?

1     COMMUNICATION: Very important as this is no time for egos or personality conflicts. Advise all responders what is happening, all vital information and expect the unexpected.  A law enforcement agency supervisor in dispatch along with a supervisor on scene MUST be focused on the task at hand on any suicidal action call.  If you are served by a CISM team focusing on first responders, call them immediately to activate this team to be ready to assist our friend in need and our co-workers who will have their own anxieties to deal with during and following the incident.  Most peer teams have trusted mental health professionals who work with first responders daily and know our culture.

2    RESPONSE: First responders don’t know what the suicide plan, method of action or know if a weapon or dangerous substance or item is being used.  EMS staged near the scene is important along with an assessment of the situation. Can a police patrol team make contact with our friend or has it escalated to bring in a higher trained special response team.  This is why you need the plan: who are our resources if needed and practice, practice and more practice.

The Isolation of our Corrections Officers

By Dr. Olivia Johnson - Blue Wall Institute

The isolation of a job in corrections can leave many feeling out of sight and out of mind. And being out of sight and out of mind tends to allow certain things to go unaddressed. A general consensus I have noticed when talking with CO’s has been that they believe no one cares about their wellbeing and that workplace bullying and bad behavior is at an all time high. Just listening to these stories is enough to make you cry, but I have to ask: What is wrong with us that we have become so cold as to not care about a fellow officer? When did backstabbing, gossip, and all around bad behavior in the workplace become acceptable? Of course perception and reality may be two different things, but if so many CO’s are feeling this way, doesn’t that say something? If it doesn’t, it should.

Anyone accepting a position in corrections understands the threat of the criminal element, the idea that they could be injured or even killed by an inmate. That is reality. And no matter how sad this reality, what is often difficult for many CO’s to understand is how a co-worker, supervisor, or administrator could deliberately and sometimes, even with malice attack them verbally or mess with them just because they can. Sadly, many of these problematic individuals are able to continue this bad behavior without being addressed, disciplined, or terminated.  Call them what you want, but I call these individuals ‘workplace bullies.’

According to the Workplace Bullying Institute (WBI, 2014) bullying by is “threatening, humiliating, or intimidating … work interference – sabotage which prevents work from getting done, or verbal abuse (p. 1). Even sadder than having to address workplace bullying, are the statistics WBI revealed. Twenty-seven percent of survey respondents indicated being victims of workplace bullying, either in the past or currently. Another 72 percent stated that they were aware of workplace bullying and sadly, bosses accounted for the highest number of workplace bullying incidents. Another 72 percent of “… employers deny, discount, encourage, rationalize, and defend it” (para. 2). A 2010 survey revealed some 13.7 million Americans said were currently being bullied at work, with the number around three times this for those bullied in the past (Riggio, 2011, as cited in Psychology Today). These numbers are alarming. If so many are victims and so many are aware of workplace bullying, what can be done to stop the bully and the bullying behavior before if affects workers, the organization, and the morale? 

Substance Abuse & the First Responder Population

Safe Call Now®'s National Report on Substance Abuse and the First Responder Population

 

 

 The most potentially dangerous and seldom mentioned issue facing public safety personnel today is the existence of substance abuse and addiction among its ranks.  With reported abuse rates over twice the national average for the general population, many of those entrusted to protect and serve the communities of America are struggling to hold their own lives together.  For those public safety employees fighting the demons of substance abuse and addiction, they are also challenged by working within a professional culture that has historically discouraged them from asking for help.  In fact, many public safety professionals who divulge their struggles to employers and seek assistance are given the option to quit their job or be let go.  The result, they keep their substance abuse and addiction a secret.  This dysfunctional way of doing business produces shattered lives for those personally impacted by the substance abuse and addiction, as well as a potentially perilous situation for the general public.

 

 

Safe Call Now^®, a non-profit organization, offers nationwide, comprehensive crisis referral services for all public safety employees and their family members.  Established and managed by public safety officials, Safe Call Now^® recognizes firsthand the stressors first responders encounter and offers a broad array of training, as well as a confidential, 24/7 crisis hotline staffed by current and former public safety employees. Additionally, Safe Call Now^® is dedicated to erasing the stigma surrounding substance abuse and is committed to creating programs designed to save the careers and lives of those impacted by it. While Safe Call Now^® is staffed to handle a wide array of crises, this document focuses on how the organization addresses substance abuse and addiction in the public safety population.

 

To read Safe Call Now®'s entire national report  Click here

First Responders & Substance Abuse...

By Summit BHC

Choosing a career as a first responder means putting your well-being behind those you serve.

If you are in this line of work, you are well aware of the potentially dangerous situations that come with it. From exposure to contagious diseases, to violent situations. Our police officers, firefighters, 911 operators, paramedics, correction officers, military, hospital and trauma workers put their lives at risk in order to keep ours safe. Imagine a job that is stressful and dangerous at the same time?

First responders and substance abuse could be an issue at any time.

Without warning, substance abuse could take hold of a new hire or a 15 year veteran. Any stressful situation or dangerous encounter could trigger our responders to seek a substance or activity in order to numb or treat the feelings brought on by the stress and trauma of the profession. The problem begins when one uses a substance or activity in order to ‘numb’ to the feelings, or treat their symptoms such as anxiety, stress and depression without a doctor’s care. 

Doing so merely covers the underlying problem like a band aid. When the band-aid is removed, one can get triggered again, the symptoms return and so does the self medication… and thus the vicious cycle of addiction begins.

Rob Michaels Addresses the "House"

Serve & Protect Founder and CEO Robert Michaels provided the U.S. House of Representatives with the opening prayer on September 9th, 2015.  I've personally known Rob since the inception of Serve & Protect and I can't think of a more worthy or deserving chaplain to have this honor bestowed upon him.

Rob is a selfless, dedicated individual that saves lives on a daily basis.  Safe Call Now® is honored to call Rob and Serve & Protect "our partners".  Rob...  you did an amazing job.  God bless!!!

 

Are You a #1stresponder Influence Leader???

By Safe Call Now®'s Steve Gutzler

Leadership is about the power of your daily influence. It is also about the power of reproducing other influencers. 

I had the privilege of witnessing that first hand last weekend at the memorial service of my wife's father, Chuck Rall. Chuck was truly a great man of consistency, character, faith, work-ethic, and loving service to others. I had the honor of saying a few words at his memorial service which was an honor I will cherish. 

What struck me most was listening to four of his ten grandchildren share the power of his influence. The described being inspired to live and lead like Papa Chuck did. You could feel the impact of his life and sense the desire of others to follow in his footsteps. 

I've been told emergency room nurses at hospitals have a saying: "Watch one, do one, teach one." It refers to the need to learn a technique quickly, jump right in and do it with a patient, and then turn around and pass it on to another nurse. 

The first responder mentoring process for developing influencers works in a similar way. It happens when you take potential influencers (leaders) under your wing, speak into their life, empower them and share with them the power of their influence. Then release and let them go to raise up other leaders. Every time you do that you multiply your influence. Every time you do that you plant seeds for greater success. 

Code 3 Spices... Saving Lives One Bottle at a Time!!!

Code 3 Spices

Our Mission: To bring the highest quality, award-winning seasonings to your home. A portion of each sale is contributed to organizations that support Police, Fire, Medical, & Military.

Chris Bohnemeier, a BBQ enthusiast and grill master, teamed up with his friend Mike Radosevich, a Police Officer of 12 plus years, joined forces to create a BBQ competition team. Located just outside of the St. Louis metropolitan area, they soon realized that their style of spices they designed and utilized were well received in the BBQ community.  The team has received multiple awards in local BBQ competitions. 

Chris and Mike developed 5 highly satisfying, award winning, professional based seasonings to make the perfect BBQ!  After teaming up with a local manufacturer to replicate their special blends, Chris and Mike are now able to introduce to you the perfect products through their Rescue Rub, 5-O Rub, Backdraft Rub, Grunt Rub and Sea Dog Rub. Not only will you love the outcome of your BBQ and various other foods, but you will find it to be an everyday staple in your spice rack.

 Chris and Mike didn't create this company solely to bring you the best blends. They also share a great passion for the men and women who serve as first responders and in military services. Chris's father served in a private sector of law enforcement and his sister currently is a law enforcement officer in the Midwest. They have seen firsthand what first responders and the military contribute to all of us and decided they needed to give back through their own passion.  Portions of each Code 3 Spices sale will be donated to organizations that support Police, Fire, Medical and Military Personnel. 

   They invite you to join in their mission.  For every bottle purchased, $.50 of the proceeds will be donated to those qualifying programs.

Gordon Graham... Saving the Lives of #1stresponders

By Gordon Graham

Gordon Graham here and thanks for taking the time to read this rambling on important things going on in the world of public safety in general and law enforcement in particular. If you have been to any of my live programs over the last 35 years, you know my focus in life is getting more and more people to understand the value of real risk management. While there are many definitions for risk management, I like the simple approach: What can go wrong and what can I do to prevent this from going wrong?

With the above in mind I am asking you to do what I do every morning. One of the first websites I visit is www.policemisconduct.net. This site is sponsored by The Cato Institute and they collect information daily on some of the things going wrong in law enforcement organizations around the U.S.

When you read this, I am asking you to ask this question: What control measures do we have in place to assure that this never happens to anyone in our department? As I have read these news stories for quite some time, I continually ask questions like the following: What control measures do we have in place to prevent patrol cars from being stolen on traffic stops? What control measures do we have in place to prevent cops from pulling out their pistol when they wanted to use the TASER? What control measures do we have in place to prevent this quadruple fatal at the end of a pursuit?

Addressing Substance Abuse in Public Safety

Safe Call Now® National White Paper

The most potentially dangerous and seldom mentioned issue facing public safety personnel today is the existence of substance abuse and addiction among its ranks.  With reported abuse rates over twice the national average for the general population, many of those entrusted to protect and serve the communities of America are struggling to hold their own lives together.  For those public safety employees fighting the demons of substance abuse and addiction, they are also challenged by working within a professional culture that has historically discouraged them from asking for help.  In fact, many public safety professionals who divulge their struggles to employers and seek assistance are given the option to quit their job or be let go.  The result, they keep their substance abuse and addiction a secret.  This dysfunctional way of doing business produces shattered lives for those personally impacted by the substance abuse and addiction, as well as a potentially perilous situation for the general public.

Safe Call Now^®, a non-profit organization, offers nationwide, comprehensive crisis referral services for all public safety employees and their family members.  Established and managed by public safety officials, Safe Call Now^® recognizes firsthand the stressors first responders encounter and offers a broad array of training, as well as a confidential, 24/7 crisis hotline staffed by current and former public safety employees. Additionally, Safe Call Now^® is dedicated to erasing the stigma surrounding substance abuse and is committed to creating programs designed to save the careers and lives of those impacted by it. While Safe Call Now^® is staffed to handle a wide array of crises, this document focuses on how the organization addresses substance abuse and addiction in the public safety population.

Click here for entire report