Life of a Corrections Officer in Recovery

By Safe Call Now Peer Advocate Tammy Norton

The public watches many new TV episodes these days of “Orange is the New Black” or “Prison Break” and they wonder, what is it really like to work in a prison setting? Sean prompted me to write a piece for the blog and intimidated I was, not because I didn’t have plenty to say, I have worked in prison settings for the past 21 years-I just didn’t know how to say it.

When you hire on as that new Correctional Officer you never know until you walk through those gates that lock you in-and THEM out-how you are going to feel about this new career choice you have made. I have seen many new recruits turn around and head straight back out the gate once they heard the sounds of the locking mechanisms that are prevalent in my work environment-slam shut. T.V. can’t describe that feeling you get when you are outnumbered 200 to 1 and all you carry is a set of keys, a radio, and if you are lucky, a small canister of pepper spray.

In our profession, we manage the worst personalities that society has deemed unacceptable to maintain in a free environment and we place them all together. We are expected to act in a professional and non-judgmental demeanor to deal with individuals who have committed atrocities against children, other law enforcement officers or members of their communities and maintain safe and secure yet humane environments for them to reside-protecting them and us from each other when necessary.

Bullying in Corrections...

By Dr. Olivia Johnson - Blue Wall Institute

The isolation of a job in corrections can leave many feeling out of sight and out of mind. And being out of sight and out of mind tends to allow certain things to go unaddressed. A general consensus I have noticed when talking with CO’s has been that they believe no one cares about their wellbeing and that workplace bullying and bad behavior is at an all time high. Just listening to these stories is enough to make you cry, but I have to ask: What is wrong with us that we have become so cold as to not care about a fellow officer? When did backstabbing, gossip, and all around bad behavior in the workplace become acceptable? Of course perception and reality may be two different things, but if so many CO’s are feeling this way, doesn’t that say something? If it doesn’t, it should.

Anyone accepting a position in corrections understands the threat of the criminal element, the idea that they could be injured or even killed by an inmate. That is reality. And no matter how sad this reality, what is often difficult for many CO’s to understand is how a co-worker, supervisor, or administrator could deliberately and sometimes, even with malice attack them verbally or mess with them just because they can. Sadly, many of these problematic individuals are able to continue this bad behavior without being addressed, disciplined, or terminated.  Call them what you want, but I call these individuals ‘workplace bullies.’

According to the Workplace Bullying Institute (WBI, 2014) bullying by is “threatening, humiliating, or intimidating … work interference – sabotage which prevents work from getting done, or verbal abuse (p. 1). Even sadder than having to address workplace bullying, are the statistics WBI revealed. Twenty-seven percent of survey respondents indicated being victims of workplace bullying, either in the past or currently. Another 72 percent stated that they were aware of workplace bullying and sadly, bosses accounted for the highest number of workplace bullying incidents. Another 72 percent of “… employers deny, discount, encourage, rationalize, and defend it” (para. 2). A 2010 survey revealed some 13.7 million Americans said were currently being bullied at work, with the number around three times this for those bullied in the past (Riggio, 2011, as cited in Psychology Today). These numbers are alarming. If so many are victims and so many are aware of workplace bullying, what can be done to stop the bully and the bullying behavior before if affects workers, the organization, and the morale? 

The Life of a Corrections Officer...

By Safe Call Now® Peer Advocate Captain Tammy Norton

The public watches many new TV episodes these days of “Orange is the New Black” or “Prison Break” and they wonder, what is it really like to work in a prison setting? Sean prompted me to write a piece for the blog and intimidated I was, not because I didn’t have plenty to say, I have worked in prison settings for the past 21 years-I just didn’t know how to say it.

When you hire on as that new Correctional Officer you never know until you walk through those gates that lock you in-and THEM out-how you are going to feel about this new career choice you have made. I have seen many new recruits turn around and head straight back out the gate once they heard the sounds of the locking mechanisms that are prevalent in my work environment-slam shut. T.V. can’t describe that feeling you get when you are outnumbered 200 to 1 and all you carry is a set of keys, a radio, and if you are lucky, a small canister of pepper spray.

 In our profession, we manage the worst personalities that society has deemed unacceptable to maintain in a free environment and we place them all together. We are expected to act in a professional and non-judgmental demeanor to deal with individuals who have committed atrocities against children, other law enforcement officers or members of their communities and maintain safe and secure yet humane environments for them to reside-protecting them and us from each other when necessary.

The stresses of this environment are numerous from shift work, threats of violence from the offender population to either you or another offender, demands and manipulations of the prison culture or everyday difficulties of working with a negative environment or co-worker. Correctional officers also suffer poor public image, lack of relief to access vacation leave time, lack of natural lighting due to ancient construction of most systems and the physicality and nature of the job. Officers are expected to carry equipment, walk and stand on concrete floors or go down on these same floors when necessary to stop an altercation or in defense which can lead to chronic neck/back and knee problems for the individuals, so the normal 9-5 work day does not apply in this profession.