Safe Call Now

Wednesday, August 2, 2017

Doctors Think They Know Everything...




Let me tell you about a recent interaction I had with multiple doctors while trying to place a first responder into treatment.  Doctors (most like any profession) do amazing work, have incredible knowledge but when it comes to their overall education on addiction, they don’t know s%&t.  This first responder finally wanted help and turned to the system.  This person was in acute intoxication and sought help through the medical system.  I personally drove the first responder to the emergency room upon his request as the alcoholism was at such a level it was in my estimation impacting their health and wellness.  This first responder is also a long time drinker, with multiple relapses and was drinking a minimum of a 5th of vodka a day.


I’ve placed 100’s of first responders into treatment over the years and have never ran into anything like I did today.  I already had medical assisted detox, residential treatment and a sober escort set up for the first responder.  Problem was, they were still too intoxicated to get on the plane.  Standard protocol would be to stabilize the first responder, sober them up as much as possible through medication and get them on the plane.  It should be noted that in the home town of this first responder there are no adequate treatment centers or detox facilities as they are all the ones where this first responder takes the people they encounter, arrest and commit.


In the ER the doctor refused a standard taper protocol to be able to get this first responder to travel on the plane due to the fact that if they took all of the pills at once they could overdose and die, too much liability for him.  Really???  Doesn’t that go for just about any medication you prescribe?  He had no response for me when I posed that question to him.  I then asked him what about seizures and if the first responder could receive any of that to avoid a potentially deadly situation.  The doctor again refused saying they monitor severe alcohol withdrawal through fluids.  Again… are you kidding me?  I asked the doctor if he was asking the first responder to go “cold turkey” which we both know can be deadly.  He said no, but didn’t feel comfortable prescribing any medication which should be noted is used nationwide throughout the medical industry.  Obviously the doctor did not like to be challenged and our communication broke down and we left.  What a joke.  


Wednesday, July 26, 2017

Indecisive Leadership Kills #1stresponders!!!

By Safe Call Now President & Founder Sean Riley


Indecisive, the ability to not make a decision.  Ahhh but there’s more included in the definition.  Putting a decision off or can’t make an effective one.  That’s important to note.  I work with many people in the public sector as well as private companies.  One thing I’ve noticed on my travels around the country are management styles of leadership.  There are incredible leaders out there and then I see managers.  People wanting to be leaders but fit the definition of indecisiveness.

Indecision or being indecisive is killing first responders and I watch it every day.  I’ve finally had enough of it.  I’ve worked for many great leaders in my career and some very poor ones.  The difference between them were that the true leaders could make decisions, they were effective decisions.  Yeah they may have had some errors in them but they were open minded enough to make changed that benefited all.  When a leader puts of a decision, seeks committee, wants meetings to go along with meetings…  You’re telling us we’re not worth much.

In today’s world of leadership it appears to me to be about covering your ass or limiting liability. When did doing the right thing go out the door?  I also scoff at the leader that tells you what you want to hear and then never follows through.  Now you’re just placating me.  I really admire many leaders out there that I meet and I know which ones they are.  I remember dealing with a Chief who was trying to help his employee in a crisis.  In the room with him was the City Attorney who was advising the Chief that he could not do what I was requesting.  The Chief stood up and said I’m doing it anyways, this is about my officer.  That people, is a leader.  The message he sent to his troops was clear and resounding.  Guess what, the officer is thriving, the department is thriving because of a strong leader.  He lets them do their jobs and supports them.

How have I seen leadership kill first responders?  A crisis arises within a department or private company.  Leadership goes into an immediate “huddle”, not for the benefit of the employee rather for the benefit of the agency.  The decision gets pushed back after multiple meetings, consultation with executive staff and attorneys.  Reviews, meetings on the reviews and enough time has passed and the first responder has killed themselves.  Unacceptable!!!

If you lead an agency or private company that deals with first responders, for God’s sake please be a leader.  Make decisions, if politics drives your decisions maybe it’s time to find another career.  When it comes to the life and death of our first responders they deserve to be lead in the direction of good health and happiness.  


Sunday, July 23, 2017

The Alcoholic #1stresponder

By Safe Call Now President & Founder Sean Riley


A dear friend of mine always says and he’s right, “We treat our cars better than we treat our first responders in addiction who are going to die”.   When the red light comes on in our vehicles we immediately take the vehicle into the mechanic and have it assessed, evaluated and fixed.  When we’re dealing with the alcoholic or addicted first responder, the red lights come on and as a profession we will enable them to protect our partners (blind loyalty), try to fix the problems ourselves (which only a professional can do) or cast them aside and throw them away as if it is someone else’s problem (the easy way out).  The diseases of addiction and mental health when combined are two of the deadliest diseases known to mankind, yet they are the only two diseases that we allow the first responder who’s brain is incapable of making logical decisions dictate the terms of treatment.  Maybe for fear of not offending them, ending their career, who knows there are many other reasons usually associated with “The Thin Blue, Red, Green Line”.   

Ultimately I have determined that the main cause is that “It’s always been done this way in the past”.  This is why Safe Call Now exists, an organization that is willing to change the culture and thinking of an entire profession that experiences these diseases at twice the rate of the general population according to some studies and some say even higher.  Who knows?  I just know first responders are dying from it.

I want to educate you about the alcoholic and addict mind and what the first responder may be thinking and doing when they are in this situation.  I am familiar with this because I was “That guy”.  The guy who would lie to your face, smile, tell you everything is alright, convince you that everyone else is crazy, function within the work environment, control the situations, create drama within others to direct the attention away from me and convince you that I was right.  Fortunately or unfortunately I do not think like you.