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| By Safe Call Now's Steve Gutzler |
Former President Woodrow
Wilson said, "If you want to make enemies, change something." Few of
us, if we are honest, welcome change. I used to think leaders welcomed change
and followers didn't, but the truth is people don't like change, especially
first responders.
Not all change is good. It
takes thought and wisdom to select the right change personally and
professionally. The good news is, the right change can lead to growth and
breakthrough.
I'd like to offer four
keys on how to lead change:
1. Don't make cosmetic
change, get to the core –
Always ask
yourself, what or who is at the core the core that needs to be
changed? A surface level change can cause pain and disruption.
Cosmetic changes only delay growth and positive results.
For example, I just arrived
back from Washington DC where I spent time with the president of a dynamic and
growing company I'll be working with. They
recently noticed long-standing employees leaving. Upon exit
interviews they discovered an erosion of company morale and values.
Instead of making surface
level changes, they surveyed their staff and are now aggressively making
the proactive change to renew the culture, morale, and personal
development of each team member. They are doubling down on investing in their
team – that's called transformational change. Positive change. The right
change.
